000			00345nam a22001457a 4500
999			_c15813 _d15813
008			210123b ||||| |||| 00| 0 eng d
020			_a9789353066314
082			_a658.401
100			_aBESTERFIELD, DALE H.
245			_aTQM: Total Quality Management
250			_a5th ed.
260			_aNoida _bPearson _c2019
300			_a622
942			_cBK