000 00314nam a22001337a 4500
999 _c16806
_d16806
008 230310b ||||| |||| | 0 eng d
020 _a978813170022800
082 _a658.562 BOS
100 _aBose, Tapan
245 _aTotal Quality Management
260 _aChennai
_bPearson
_c2011
300 _a448p
942 _cBK